Delivery
For the local customer, you could ask our driver to delivery the order.
With in 10 to 20 miles from CA 92806, we charge $50 delivery cost. You could simply give us a call (909-536-1111) and we would love to check the schedule and also the cost for you.
The lead time usually is 1 to 2 days.
Shipping
We can ship anywhere in the contiguous United States. Unfortunately, we are unable to ship to Hawaii and Alaska.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Once your order has been processed and picked up by the carrier, we will provide you tracking information.
Please note that the shipping rate for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
When you receive your order, please check for any damages or issues. If there is any damage or cracking, please leave a note on the receipt sheet and report any issues to our company. You have 48 hours to report any damages. If that time is over, the time frame for reporting damages will be closed. Please be aware about this issue when you receive the items.
For Large Orders:
With no minimum quantity on orders per product, you are able to customize one container load that best fits your needs. A selection of Vanities, Faucets, Bathtubs, Bathroom Accessories and Shower Sets to complete a minimum of a 20′ Container. Our mixed container policy, gives our customers the opportunity to purchase a large selection of products directly from our distribution warehouses or manufacturing plant, with a lower investment.
Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund (For the store pick up or California delivery orders, we have 7 days return and 30 dyas exchange starts from the pick up date or delivery date). The customer will pay return shipping charges. Bathroom Vanities Wholesale Inc will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Once the original package is missed, we will charge 25% for the restore fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.